Your 100% satisfaction is important to us. We offer a 30-day Return & Exchange Policy. If a product gets damaged or was faulty upon delivery - we offer 100% refund. We have a 30-day Return & Exchange Policy from the day the item was received. To be eligible for a return, goods must be unused and accompanied by a proof of purchase. For returns, please email
loft85store@gmail.com with the subject 'Returns'. Include your order number, name and the reason for the return. Seller will provide the customer with instructions including where to send the returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid lost package situations. Please note that customers are responsible for the shipping costs of returned items. When returned item are received and inspected, the customer will receive a confirmation email, notifying them about the status of the refund. If the refund is approved, then it will be processed and a credit will be automatically applied to your credit card or original payment method shortly after.
